Privacy Policy

Last updated: March 1, 2025

This Policy Statement applies to all products, services, websites, mobile applications, and Bluetooth adapters (collectively, the "Service") operated by VeloBeam. This Policy describes our use and disclosure of Personal Information. By using our Service, you consent to the collection, use, and disclosure of Personal Information as described here.

Personal Information Collection and Use

"Personal Information" means information that identifies an individual, including:

  • Name, email address, and contact details
  • Account and profile information
  • Device and usage information
  • Velocity readings and associated data
  • Payment information for purchases

How We Collect Information

We collect information through:

  • Account creation and profile updates
  • Purchase transactions
  • Service usage and interactions
  • Customer support communications
  • Device data and analytics

Cookies and Analytics

We use cookies and similar technologies to analyze service usage and improve user experience. This includes:

  • Service functionality cookies
  • Analytics and performance tracking
  • User preference storage
  • Session management

Data Sharing and Disclosure

We may share personal information in these circumstances:

  • With your consent
  • For service operations and improvement
  • To comply with legal obligations
  • With service providers who assist our operations

Children's Privacy

Our service is not directed to individuals under 13 years old (16 in the EU). We do not knowingly collect personal information from children. If we learn we have collected children's personal information, we will delete it.

International Data Transfer

Our servers are located in the United States. If you use our service from outside the U.S., your information will be transferred to, stored, and processed in the U.S. under U.S. privacy standards.

Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

California Privacy Rights

California residents have additional rights regarding their personal information under the CCPA. This includes the right to opt out of the sale of their personal information and the right to request access to or deletion of their data.

Changes to Privacy Policy

We may update this privacy policy periodically. We will notify you of any material changes by posting the new policy on this page.

Contact Us

For questions about this Privacy Policy, please contact us at help@velobeam.com.