Terms of Service & License Agreement

Last updated: March 1, 2025

1. Agreement Overview

By using VeloBeam's products, services, mobile applications, and Bluetooth adapters (collectively, the "Service"), you agree to these terms. If you disagree with any part of these terms, you may not access the Service.

2. Communications

By creating an account, you agree to receive service-related communications. You may opt out of non-essential communications by following the unsubscribe instructions or contacting us.

3. Purchases

When making a purchase, you warrant that:

  • You have legal authority to use the payment method
  • Your payment information is accurate and current

We reserve the right to refuse or cancel orders for any reason, including suspected fraud or unusual ordering activity.

Refund requests are considered on a case-by-case basis and granted at our discretion.

4. Service Availability

We strive to ensure service availability but cannot guarantee uninterrupted access. We may experience delays in updating information. We reserve the right to modify or discontinue any service feature without notice.

5. License Terms

VeloBeam grants you a limited, non-exclusive, non-transferable license to use our software and hardware. This license is subject to these terms and may be revoked for violations.

You may not:

  • Modify or reverse engineer the software or hardware
  • Remove or alter any proprietary notices
  • Transfer or sublicense to third parties
  • Use the service for unauthorized commercial purposes

6. Content and Intellectual Property

All content, features, and functionality are owned by VeloBeam and protected by intellectual property laws. You retain rights to your data but grant us license to use it for service operation and improvement.

7. Third-Party Services

Our service may include links to third-party content or services. We are not responsible for any third-party content, websites, or services. Your use of third-party services is at your own risk.

8. Account Terms

You must be at least 13 years old to use VeloBeam. Account holders are responsible for:

  • Maintaining accurate account information
  • Protecting account credentials
  • All activities under their account
  • Notifying us of unauthorized use

9. Indemnification

You agree to indemnify and hold VeloBeam harmless from any claims arising from your use of the service, violation of these terms, or infringement of rights.

10. Warranty Disclaimers

The service is provided "as is" without warranties of any kind. VeloBeam disclaims all warranties regarding:

  • Service availability and reliability
  • Data accuracy and completeness
  • Hardware compatibility
  • Fitness for particular purposes

11. Export Compliance

You must comply with all applicable export laws. The service may not be exported to prohibited jurisdictions or persons.

12. Changes and Termination

We may modify these terms or terminate service access at any time. Major changes will be announced with 30 days notice. Continued use after changes constitutes acceptance.

13. Contact

For questions about these terms, please contact us at help@velobeam.com.